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https://us.community.sony.com/s/question/0D5Dp00002Dgw8AKAR/18555648048-what-is-the-cancellation-policy-with-southwest-%F0%9D%94%B8%F0%9D%95%9A%F0%9D%95%A3%F0%9D%95%9D%F0%9D%95%9A%F0%9D%95%9F%F0%9D%95%96%F0%9D%95%A4?language=en_US