The most authentic way of speaking to a real person at TAP Air is to make a call on the provided toll-free OTA +1-800-880-8132 (quick help)
Are you curious to know if Can I get a refund from TAP Air Portugal? To initiate the refund process, visit TAP Air Portugal’s website or contact their customer service directly. Be prepared to provide details such as your booking reference, flight details, and reason for the refund request.
Refunds are typically issued to the original form of payment. For more info regarding refunds, speak to a representative via OTA +1-800-880-8132 (quick help)
https://flyforair.com/blog/how-do-i-speak-to-a-real-person-at-tap-air-portugal-2/